Advance Your Medical Front Office & Electronic Health Records Career

Ready to begin your career journey or have more questions? Connect with a Workforce Training Specialist today!
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19 Weeks

Certificate Length



What Does A Medical Front Office & Electronic Health Records Professional Do?

With training in both electronic health records and medical administration, you’ll have the flexibility to take on a variety of roles in a number of settings including doctor’s offices, laboratories, urgent care centers, nursing home facilities, hospitals, and clinics. You could be responsible for handling patient data, direct contact with patients, basic coding, filing medical records, and many other front of office tasks.

Where In the AdventHealth Network Can You Work?

Medical Front Office and Electronic Health Records Professionals work in various healthcare settings, managing administrative tasks and ensuring the accuracy and security of electronic health records. They can be found in hospitals, private medical practices, outpatient care centers, nursing homes, long-term care facilities, rehabilitation centers, and health insurance companies. Their roles involve managing appointments, billing, insurance claims, and maintaining electronic health records to support healthcare professionals and patients efficiently and securely.


High School Diploma or GED

Web browser with internet connection

Course registration & payment

Oral and written English proficiency is a requirement for course participation and certificate examination.

Training Materials Provided

Expert-led, video-based training

Competency assessments

National Certification exam fee



Medical Office Procedures and Administration teaches you specific practices of medical administration, scheduling systems, and HIPAA regulations. You’ll be comfortable working in any medical environment after participating in our 3D simulations and virtual scenarios that replicate common healthcare situations.

Our online EHR course provides you the skills to develop and maintain electronic health records in both facility and private practice environments. You’ll understand the ethical, legal, and regulatory requirements of handling medical records and the practical applications of processes.

Through this certificate, you will qualify for two certification exams through the National Healthcareer Association (NHA) – Certified Medical Administrative Assistant (CMAA) and Certified Electronic Health Records Specialist (CEHRS). With these two lucrative credentials, you’ll qualify for career opportunities in any of these titles: Electronic Health Records Specialist, Health Information/Medical Records Administration/Administrator, Medical Office Computer Specialist/Assistant, and Patient Services Representative.

Skills Learned

Students in the medical front office & electronic health records program will complete a full scope of curriculum over 19 weeks in order to master the expertise needed to successfully launch their health care administration career. Some of the skills gained include:

  • Understand basic human anatomy and utilize medical terminology in a healthcare facility
  • Comply with HIPAA/HITECH, OSHA, CMS, and other healthcare regulations and laws
  • Accurately obtain patient information, verify insurance coverage, and prepare forms and reports
  • Employ Electronic Health Record and related Practice Management applications
  • Comprehend the use of Diagnosis and Procedure codes in the medical record
  • Demonstrate an understanding of the soft skill expectations of an allied healthcare professional.


Professionalism in Allied Health
Introduction to Human Anatomy and Medical Terminology
Microsoft Office Basics
Medical Office Procedures and Administration
Electronic Health Records


young pretty woman ophthalmologist optometrist optician checking eyes visual acuity, low depth of field

Electronic Health Records Specialist

Female radiologist walking in head office for advice of Caucasian head physician.

Records Documentation Specialist

Mid adult nurse man talking with senior patient woman during consultation at nursing home

EMR and EHR Assistant


Upon completing the Medical Front Office & Electronic Health Records online certification certificate, you will be prepared to take two certification exams through the National Healthcareer Association (NHA) – Certified Medical Administrative Assistant (CMAA) and Certified Electronic Health Records Specialist (CEHRS). With these credentials, you can pursue career opportunities in various healthcare settings as an Electronic Health Records Specialist, Health Information/Medical Records Administrator, Medical Office Computer Specialist/Assistant, or Patient Services Representative. This comprehensive certificate equips you with the knowledge and skills necessary to excel in the healthcare industry, handling administrative tasks and managing electronic health records efficiently and securely.



Certified Medical Administrative Certificate

The Certified Medical Administrative Assistant (CMAA) certificate helps you gain the skills to provide administrative support in a medical setting. Demonstrate your expertise in the field and become qualified for a number of administrative duties, as well as direct contact with patients in clinical settings.


Certified Electronic Health Record Specialist

This certification ensures that you understand how to properly handle patient health records. 


If you need additional funding sources, we offer many convenient options

Pay in full using any major credit card, PayPal, or Venmo. Select “credit card” as your payment option.

Apply for PayPal Credit and pay zero interest if your balance is paid in full within 6-months. Complete a quick application and you’ll receive a credit decision within seconds.


Pay for your training with an education loan through Meritize.

Reserve your seat by completing the course registration process using the provided option.



Program & Tuition Cost
$5,000 average
Up to $20,000
Exam Fees, Books & Materials
Up to $750
Job Ready In
3–6 months
24–48 months
Schedule Flexibility
On-demand 24/7
Set class schedule
Travel Requirements
None: 100% online
On-campus classrooms
Student Support
Personal Advisors: text, call and email access
Professors: scheduled office hours
Career Coaching
Professors: scheduled office hours
Exam-based + prerequisites and electives to meet credit
Content Delivery
3D animations, immersive environments, interactive activities, game-based learning
Professor lectures


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Amanda Lynn is your Workforce Training Specialist. She is here to help you understand your certificate of study, payment options and succeed! Get in touch with Amanda to learn more about your certificate, AdventHealth University and how to achieve your workforce development goals!


Students will complete the online certificate over 12 weeks, making them job-ready in three months. The certificate is flexible, allowing for assignments to be completed anytime, from anywhere, 24/7.

Ideal candidates for this online certificate are highly organized individuals who have excellent critical thinking skills, are able to effectively multitask and are both independent and flexible.

Someone in a Healthcare Administration Professional role can expect to spend a good deal of their day processing billing and insurance paperwork, along with data entry, medical record review and addressing patient questions.


Healthcare Administration Professionals can use their training and expertise as a stepping stone to other opportunities, including Health Care Manager, Healthcare and Medical Insurance Specialist and Physician Biller.

Interested In Another Workforce Development Certificate?

AdventHealth University is devoted to supporting you throughout your professional journey and believes learning is a lifelong endeavor. Our career development certificates provide leading-edge instruction and clinical training in high-demand fields, ensuring you will feel confident and competent as a certified professional.