Tuition charges/refunds:

A. Before the beginning of classes, the student is entitled to a refund of 100% of the tuition.

B. After the commencement of classes, the tuition refund amount shall be determined as follows:

• Within 5 days of commencement of classes, the student may be refunded 100% 
• After 5 days of commencement of classes, no refund is granted.
• Note: Commencement of classes for some programs is defined as the first day the student accesses the online platform.

Payment of Refunds: An applicant who has been approved for a refund will be paid the refund no later than 30 days from the date of AHU receiving the notice of cancellation.

Individuals with complaints regarding a particular AdventHealth University Workforce Development Program are strongly encouraged to contact their Workforce Training Specialist for resolution of the matter.

Procedure for withdrawal/withdrawal date:

A. A student choosing to withdraw from the program after the commencement of classes is to provide written notice to Student Affairs via their Workforce Training Specialist. The notice is to indicate the expected last date of attendance and be signed and dated by the student.

B. For a student who is on authorized Leave of Absence (LOA), the withdraw date is the date the student was scheduled to return from the LOA and failed to do so.

C. A student will be determined to be withdrawn from the institution if the student has not attended any class for 10 consecutive class days.

D. All refunds must be paid within 30 calendar dates of the student’s official termination date, or failure to return from an approved Leave of Absence.