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PURCHASE POLICIES

Refund Policy

Tuition charges/refunds:

A. Before the beginning of classes, the student is entitled to a refund of 100% of the tuition.

B. After the commencement of classes, the tuition refund amount shall be determined as follows:

Within five days of commencement of classes, the student may be refunded 100%
After 5 days of commencement of classes, no refund is granted.
Note: Commencement of classes for some certificates is defined as the first day the student accesses the online platform.

Payment of Refunds: An applicant who has been approved for a refund will be paid the refund no later than 30 days from the date of AHU receiving the notice of cancellation.

Grievance Policy

Individuals with complaints regarding a particular AdventHealth University’s workforce development certificate are strongly encouraged to contact their Workforce Training Specialist for resolution of the matter.

Procedure for withdrawal/withdrawal date:

A. A student choosing to withdraw from the certificate after the commencement of classes is to provide written notice to Student Affairs via their Workforce Training Specialist. The notice is to indicate the expected last date of attendance and be signed and dated by the student.

B. For a student who is on authorized Leave of Absence (LOA), the withdraw date is the date the student was scheduled to return from the LOA and failed to do so.

C. A student will be determined to be withdrawn from the institution if the student has not attended any class for 10 consecutive class days.

D. All refunds must be paid within 30 calendar dates of the student’s official termination date, or failure to return from an approved Leave of Absence.

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I consent that AdventHealth University representatives may utilize automated technology to contact me regarding educational opportunities via email, telephone, and/or text messages. I understand this consent is not required and carrier charges may apply.*

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Interested In Another Workforce Development Certificate?

AdventHealth University is devoted to supporting you throughout your professional journey and believes learning is a lifelong endeavor. Our career development certificates provide leading-edge instruction and clinical training in high-demand fields, ensuring you will feel confident and competent as a certified professional.